UNIVERSAL GREEN EXPERTS SDN BHD (Ungex) participated in the special Community Day held on March 1-2, 2013 at the KPJ Healthcare Berhad in Kuala Lumpur, in order to thank all patrons in Malaysia. The two day event the Universal Green Experts Sdn Bhd booth was visited by approximately 1000 individuals where they educated people about hair mite treatment for hair & face. Malaysia’s main media networks were covering the event. The UNGEX booth was visited by CEO of IHM and AM Insurance, Puan Rafeah Ariffin, as well as the Senior General Manager of KPJ healthcare Berhad.
PJ Healthcare Berhad (KPJ), listed on the Main Board of Bursa Malaysia since 1994, is Malaysia’s leading private healthcare service provider. KPJ achieved a market capitalisation of more than RM4.05 billion as of December 2014. Established more than 33 years ago, we currently operate 25 hospitals in Malaysia, two hospitals in Indonesia, one hospital in Bangladesh and a sizeable share in a hospital in Thailand. A progressive healthcare provider, we remain committed to investing in leading edge equipment and state-of-the-art medical technology in an effort to provide positive patient experiences as well as enhance medical and surgical outcomes.
Coupled with its strong network of hospitals in Malaysia and the region, we recorded significant growth in the number of patients served. In year 2014 alone, we served more than 2.8 million patients compared to 2.7 million in the preceding year. This demonstrates increased customer trust in the Group, as evidenced by our good operational performance and quality initiatives. Its workforce today comprises more than 11,000 staff members which includes the clinical as well as the management and administrative teams. In addition, KPJ has more than 1,000 medical specialists serving in our hospitals nationwide.
In growing the health tourism segment, our aggressive marketing strategies continue to show stellar results as we have expanded our footprint to Asia, the Middle East and East Africa. Apart from hospital-based care, the KPJ Group also ventured into other healthcare-related industries, primarily KPJ Senior Living Care services and healthcare education. These thriving sub-sectors hold tremendous potential for the future, in line with the increasing consumer demand. We ventured into KPJ Senior Living Care services, through our investment in the KPJ Tawakkal Health Centre in Kuala Lumpur, the Sibu Geriatric Health and Nursing Centre in Sibu, and Jeta Gardens Retirement Resort in Australia. KPJ Senior Living Care Services at KPJ Both healthcare-based facilities adopt the modern care approach to cater to the needs of its aged residents.
KPJ does not only contribute to the development and employment of Malaysia’s healthcare professionals, but also believes in building a strong academic foundation for those involved in the industry. In 1991, KPJ launched the Putri Nursing College (PNC) which became the first nursing college in the country to offer a three-year Diploma in Nursing. Strong in its determination to fulfil the evolving and quality healthcare needs of the industry, PNC has grown and now upgraded to KPJ Healthcare University College (KPJUC), offering 35 programmes from the foundation to PhD level. In 2011, KPJ also became the first private provider in Malaysia to have its own Medical School, by offering the Masters in Medicine Programmes. A significant number of doctors under the Group also actively contribute to the development of new specialists via this Medical School.
Our hospitals continue to be recognised by accreditation bodies such as the Malaysian Society for Quality in Health (MSQH) and the Joint Commission International (JCI). We have also been certified by Integrated Management System (IMS) that integrates and emphasises the Quality Management System (MS ISO 9001:2000); Environment (MS ISO 14001:2004) and Occupational Safety and Health (OHSAS 18001:1999) Systems, as well as other ISO and SIRIM certifications.
Our commitment to quality standards in healthcare has not gone unnoticed. The Group has been accorded with several awards throughout 2014 including Best Company for Leadership – Private Healthcare in Malaysia 2014 by IAIR Awards’ Excellence in Global Economy; Malaysia Excellence in Healthcare IT Implementation 2014 by Frost & Sullivan; largest private healthcare chain in Malaysia 2014 from the Malaysian Book of Records; HR Asia’s Best Companies to Work for in Asia 2014 by Business Media International; Global Leadership Awards 2015 from the American Leadership Development Association. KPJ was also recognised for its contributions and efforts in implementing flexible working hours, under the Career Comeback Programme initiated jointly by the Ministry of Women, Family and Development and TalentCorp.
As a responsible corporate citizen, KPJ reaches out to the community through public health screening sessions, health talks and other events. We continue to touch the lives of the impoverished and underprivileged in communities through our management of Klinik Wakaf An-Nur (KWAN) initiative. Since the inception of the first KWAN charity clinic in Johor in 1998, it has served more than 1.13 million patients. Today, the KWAN network encompasses one hospital in Johor, 20 clinics throughout Malaysia, as well as three mobile clinics in Johor and Selangor.